PAYMENT
Payment options:
- 100% prepayment to the individual entrepreneur's bank account
- Online payment by card on the website (Visa, Mastercard)
- Cash payment upon pickup
DELIVERY
Pickup
Pickup is available in Kyiv from our partner showrooms.
Delivery across Ukraine
We offer delivery across Ukraine via Nova Poshta. Orders are shipped within 2-3 business days.
Available delivery options:
- To a Nova Poshta branch
- To a Nova Poshta locker
- Nova Poshta courier delivery
Important: Delivery cost is not included in the price of the item and is paid by the recipient.
Free delivery for orders over 2000 UAH.
EXCHANGES AND RETURNS
Return policy:
You can return a new item without any signs of use within 14 days of receiving it.
The item must meet the following requirements:
- It has not been used
- The original appearance is preserved
- All consumer properties, such as packaging, labels, tags, and additional inserts, are intact
How to return an item?
- Contact us by phone or through social networks (Telegram, Viber, Instagram).
- Place the unused item in the original packaging, ensuring all consumer properties are preserved.
- Send the package via Nova Poshta.
The return shipping cost for non-defective items is covered by the buyer. If the item is defective, the return shipping cost is covered by our company.